cellio: (avatar)
Monica ([personal profile] cellio) wrote2002-06-04 02:07 pm
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oh, the temptation

I'm reviewing some documentation I wrote back when I first joined this company, to see if it's still accurate. I encountered the following statement (in a situation where A logically must be greater than B):

"[class] does no checking of these two values; if you set [A] to be less than [B], the results are undefined."

What I really want to write instead is: "if..., you will deserve what you get, and don't call us for support".

But that would be unprofessional. Shucks. :-)
geekosaur: orange tabby with head canted 90 degrees, giving impression of "maybe it'll make more sense if I look at it this way?" (Default)

[personal profile] geekosaur 2002-06-04 11:24 am (UTC)(link)
...this is an ID-10T condition and is not supported...

[identity profile] dagonell.livejournal.com 2002-06-04 07:22 pm (UTC)(link)
When I was trouble-shooting for Plantrol, they had it down to a system. Users never got to talk to programmers. There was a Customer Support person between us. This meant that I would write up the solution in the file, send it to CS and they would write up a non-technical version to send to the customer. For 'non-technical', read 'diplomatic'. My favorite CS person to work with was Frank. I could write "PEBKAC" in the solution blank (Problem Exists Between Keyboard And Chair) and he'd not only write up a polite reply for the user but erase my smart-ass remark from the file and write techo-babble there! :

[identity profile] ralphmelton.livejournal.com 2002-06-05 08:55 am (UTC)(link)
I have exploited the fact that someone would rewrite my words myself.

I don't think "if [you choose this combination of parameters], you're in for a heaping helping of hurting" ever made it into the documentation, despite my saying "I'll give you a dollar if you put it in."

[identity profile] ralphmelton.livejournal.com 2002-06-05 09:19 am (UTC)(link)
It was DateCenturyThreshold.

The copy of the documentation that is most convenient for me to check merely says, "if you do this, any possible implementation will violate your expectations in some cases."

[identity profile] ralphmelton.livejournal.com 2002-06-05 09:30 am (UTC)(link)
DateCenturyThreshold was one of the environment options in NLPEnvironment.

I think the "... will violate your expectations" sounds like something I would have written, actually. However, I have no idea anymore.