oh, the temptation

[cellio]

I'm reviewing some documentation I wrote back when I first joined this company, to see if it's still accurate. I encountered the following statement (in a situation where A logically must be greater than B):

"[class] does no checking of these two values; if you set [A] to be less than [B], the results are undefined."

What I really want to write instead is: "if..., you will deserve what you get, and don't call us for support".

But that would be unprofessional. Shucks. :-)

Comments

[geekosaur]

...this is an ID-10T condition and is not supported...

[dagonell.livejournal.com]

When I was trouble-shooting for Plantrol, they had it down to a system. Users never got to talk to programmers. There was a Customer Support person between us. This meant that I would write up the solution in the file, send it to CS and they would write up a non-technical version to send to the customer. For 'non-technical', read 'diplomatic'. My favorite CS person to work with was Frank. I could write "PEBKAC" in the solution blank (Problem Exists Between Keyboard And Chair) and he'd not only write up a polite reply for the user but erase my smart-ass remark from the file and write techo-babble there! :