debugging LJ (sent from email mirror)
Jun. 4th, 2007 05:06 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
cellioOk, this is interesting. I can't truly complete the experiment until I get home, but in pursuit of more data...
This is actually the second recent posting outage for some LJ users; there was one a week earlier, which I discovered when I came back from Shavu'ot and tried to post. The web interface seemed to be broken so I tried posting by email (from my shell account, which is not hosted in my home); the email bounced. I'm pretty sure I filed a support request; if I did, it went unanswered.
When the current problem started last Thursday, I again tried posting by email and it again failed. Then I saw advice from LJ support saying to post by email, so I tried again, it bounced again, and I filed the first of what would eventually be three related bug reports. The first two went unanswered; the third one generated a request for more information. (Progress!) Also yesterday, I learned by exploring the support queue (where you get better information than the status page if you don't mind some digging) that the problem might be related to IP address. I can't access the web site from work (my only network presence other than home), but I can send email.
My short email post from work got through; so did one from an email mirror site that's served by the same ISP as my home. (Different IP address, obviously, but same region of the topography as my hindered home address.) It might be that all short email gets through just like short posts via the web interface do, so now it's time to try a longer email post. If this were sent from my shell account it would presumably bounce (based on past behavior); I wonder what will happen if I send it from my email mirror and from work.
Edit 10:29PM: Keeping public to help LJ debug. Sorry for the clutter.
(no subject)
Date: 2007-06-04 10:24 pm (UTC)