cellio: (fist-of-death)
[personal profile] cellio
Dear Charities1 That I Already Support,

I sent you a sizable donation this year. Recently, even, because I mostly do that at year-end when I know where the annual finances ended up. You acknowledged receipt.

So stop bombarding me with email asking for donations, will you? If I weren't inclined to support you the repeated appeals would not change that -- in fact they would drive me away, as they've done with some of your predecessors. And even though I am inclined -- I like you and support you, after all -- I'm starting to weary of this. It feels like the left hand doesn't know what the right hand is doing. Get your fundraising people in sync with your receipts people, please. I want to support you, but your methods are growing frustrating.

1 Yes, the use of the plural is correct. I have gotten several email requests this week from each of two organizations I have a long record of supporting with single, annual donations.

(no subject)

Date: 2016-01-02 08:40 am (UTC)
From: [identity profile] eub.livejournal.com
... It's the charity equivalent of, after you buy a Thing, you will be hounded around the Internet by ads for Thing. The ads are so close to being well-targeted, and yet not.

My suspicion, and I'd be curious to hear from people who work in the area, is that the left hand does not know what the right hand is doing -- that not only are they sending the begging mail out blindly based only on their list of people, but consequently also they don't have the data to see how it drives people away.
Edited Date: 2016-01-02 08:40 am (UTC)

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