rant place-holder: Circuit City

The sales person we worked with on Sunday at Circuit City was pleasant, knowledgeable, and highly competent. He went out of his way to get us what we wanted.

The delivery person who brought the new TV today was similarly pleasant and helpful. He even -- unasked -- did all the wiring to hook up two VCRs (including for tape-to-tape copy) and a DVD player. I had expected his service to end at depositing the TV on its stand.

Every single person between these two points of contact whom I encountered was an incompetent, stupid, lying bastard. The people who fancy themselves "customer support", who arrange the home delivery, are absolute scum.

( No, tell us how you really feel. )