Jun. 18th, 2002

cellio: (lightning)
So, yet again, terrorists have blown up a bus-load of innocent bystanders, and the Hamas warlords in Gaza are taking credit. Meanwhile, Palestinian spokesmen are protesting the building of a fence that might make this a little harder. (It's not that the fence compromises their proposed borders in any way.) And Bush wants to give the terrorists a state so they can legitimize their weapons stashes and continue the attacks.

Israel has to act against the terrorists itself because no one else will do so, but what can they do? One approach that would make a major dent, but that will never happen because it's politically inexpedient, goes as follows.

This is predicated on the notion that the priorities for preservation, in order, are: (1) innocent civilians (on both sides), (2) Israeli non-civilians, (3) Palestinian non-civilians, and (4) money and property. Given that, the following would be effective, ruthleess, and altogether just:

Surround Gaza, set up checkpoints, and continuously broadcast that people must gather their valuables and leave now. Known criminals and members of terrorist organizations are arrested at the checkpoints; everyone else can leave. Belongings that can't be inspected on the spot are stored for later claim. No weapons get out, obviously. Then, after you've allowed enough time for anyone who wants to leave to do so, obliterate what remains from the air until there is nothing left. Voila, no more Gaza weapon stashes and bomb factories, and anyone who died there declared himself to be a combattant by staying, so deserves no sympathy. Compensate those who left something reasonable for their homes and let them go anywhere but Israel. They can return to Gaza and rebuild if they like. Perhaps give them more money if they promise to leave the Middle East and never return.

Announce that if the attacks continue, the process will be repeated in the west bank, town by town until the attacks stop.
cellio: (mandelbrot)
Our receipt from Circuit City included a URL for a customer-response survey, so I filled it out. They just sent me email with a follow-up for their delivery/installation survey, which I am now completing. I didn't save the text I entered on the first survey (I assumed they'd email it); here's what I'm entering on the followup:

As I said in the previous survey, the delivery team itself was fantastic but the people who handle scheduling were abraisve and inaccurate, and just generally did not seem to give a hoot about the customer. I was told incorrect delivery times (more than once), I was given the run-around and was not permitted to speak with a manager who could solve my problem, and I was massively inconvenienced. I have written a full account in my public web journal; you can read it at http://www.livejournal.com/talkread.bml?journal=cellio&itemid=116312 .

I want to be fair here. If you respond, I will make a follow-up entry in the journal. If you satisfy me, I will continue to shop at Circuit City. As things stand now, your customer-support people have tainted the experience to the point where your fine sales people and excellent delivery teams will not be enough to motivate me to return to Circuit City.


Now we'll see what happens.

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