irritation, thy name is Volkswagen
Sep. 2nd, 2004 11:36 pm( dead )
( sure, we'll be right there, with the deed to some prime Florida real estate )
( HOW long?! )
So I get to deal with this bright and early tomorrow, on the Friday before a holiday weekend, when (I'm betting) they won't be able to actually fix the power train (or whatever has failed) the same day, so they'll have to give me a loaner until Tuesday. But I might have to do lots of extra running around if they still have no loaners, on a day already constrained somewhat by Shabbat.
Grumble. I can't shake the feeling that -- game or no -- I should have gotten much better service. Everyone I talked with was very friendly (as was I in dealing with them), but their ability to actually deliver was lacking.
By the way, AAA implements VW's roadside assistance, so no, there was no point in calling them for a tow. It's the same pool of drivers.
( footnotes )