Sep. 2nd, 2004

cellio: (fist-of-death)
I bought this car, new, in March. It only has about 2000 miles on it.

dead )

sure, we'll be right there, with the deed to some prime Florida real estate )

HOW long?! )

So I get to deal with this bright and early tomorrow, on the Friday before a holiday weekend, when (I'm betting) they won't be able to actually fix the power train (or whatever has failed) the same day, so they'll have to give me a loaner until Tuesday. But I might have to do lots of extra running around if they still have no loaners, on a day already constrained somewhat by Shabbat.

Grumble. I can't shake the feeling that -- game or no -- I should have gotten much better service. Everyone I talked with was very friendly (as was I in dealing with them), but their ability to actually deliver was lacking.

By the way, AAA implements VW's roadside assistance, so no, there was no point in calling them for a tow. It's the same pool of drivers.

footnotes )

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