how 20th-century (or, first-world problems)

The power is currently out at my house, and I've discovered that Duquesne Light appears to have no online source of real-time information on outages. C'mon, I expect to see a map of affected areas and outage times! Or at least an RSS feed with status updates. The last thing I want to do is call the "report an outage" number and gum up the works just looking for information. Besides, I'd probably have to navigate a terrible automated system to end up on hold.

(What? I'm at work and may as well stay here if we're not going to have light, heat-distribution, or internet anyway...)