Dear Lazyweb: docks, USB, and ethernet?
Mar. 19th, 2020 12:11 pmI am using an HP docking station (I think it's this one) with my laptop. I actually have two of these docks, one at the office and one at home.
At the office, everything works correctly.
At home, the dock successfully handles video (external monitor) and power, but it does not "see" the USB ports or the ethernet port. I've been working around this by plugging USB directly into the laptop and using Wifi, but I'd like to actually solve the problem. Any ideas?
Everything I've found on Google leads to suggestions to update Thunderbolt drivers or change BIOS settings, but I repeat: it works at the office. That tells me the problem is not with the laptop but with the dock.
Does the dock need software updates of its own? I tried asking Google about that but kept ending up at instructions to update Thunderbolt drivers on the laptop.
I don't want to do anything to the laptop. I don't want to get back to the office (I assume that will happen someday) and find out I've broken things there. I can use these workarounds at home.
But it seems like I ought to be able to fix this so I don't have to?