cellio: (fountain)
This morning on my way out of the house I said to myself, "self, given how cold it is outside (-9F, predicted high 1F), if you let the regular programming on the thermostat stand, the house'll never warm up enough this evening when you'll care". So I overrode it.

That turned out to be prescient. The astute will notice that I am posting to LJ during the work day but LJ is blocked at work. No I'm not using my phone to do this.

I missed the "the office is closed" robo-call by approximately 1 minute, it seems. No heat, and soon no water. (I assume because water-filled pipes in an unheated building during a cold snap are a hazard, but I didn't ask.) I wonder how many days it will take them to get that repaired; our landlord is not very attentive to building maintenance even in the best of times, and I imagine that furnace-repair people are hard to come by right now.

I stayed long enough for my manager (in a more-westerly timezone) to get in so I could ask for clarification on relevant work-from-home policies. Most people have laptops and took them home last night just in case. I don't, and we're not allowed to access the corporate network with personal machines (even via an approved VPN client), except for some hacky system that requires IE and so doesn't work on my Mac, and I really didn't feel like carrying a tower, at least one monitor, and other peripherals home. We found a way for me to not have to take mandatory PTO today, so yay.

The house has warmed up one degree since I left this morning. But I have warm clothes, tea, and if I'm lucky, a cat on my feet.
cellio: (avatar)
Dear LJ brain trust,

Can anybody suggest an email client that runs on Windows 7 that satisfies all of the following requirements?
  • Can talk to an Exchange server. (I don't know what version; let me know if that matters.)
  • Is not Outlook 2003 (no longer supported by the IT department), nor Outlook 2007 (supported but unworkable).1
  • Allows the setting of font size for all views (headers, reading messages, composing messages, folder names...).
  • Can be set to render all email in plain text, but allows some escape hatch for when you really do need the HTML/rich-text formatting to make sense of something (like when somebody formats a message with tables or different font colors or something).
  • Either uses system colors (text, background) or supports this configuration directly.
  • Supports saving to folders.
  • Has some migration path for my ~5GB of email in Outlook PST files. (Since this is a one-time operation it can be a separate tool; there just has to be a way to get there.)
  • Isn't from a known-suspicious source (it has to get past corporate IT).

I'll also need something in the way of a calendar (send/receive meeting invitations and that sort of stuff), which is probably part of the email client but I'm ok with a separate solution there if one exists.

1 One big problem with Outlook 2007 is that it puts this huge bright-light-blue border around everything, which for someone in a reverse-video scheme is sort of like being out for a late-night walk far from city lights when somebody comes along and shines a full-power Coleman lantern in your eyes. Outlook 2010 does improve on this: you can make it a huge-bright-light-gray border instead. Near as I can tell, everything rooted in the Windows "Aero" theme is pure evil, and this is.

Thanks!
cellio: (avatar-face)
Dear brain trust,

I have some vision-related problems with my computer setup at work and our IT and HR departments are ill-equipped to help. I've got a configuration -- a combination of OS settings (Windows), monitor settings, application settings, and lighting -- that kind-of sort-of works, but it's all stuff I figured out on my own. There may be better ways to solve my problems, and some of my problems are currently unsolved and getting in my way. Meanwhile, IT really wants to push me to newer versions that seem to be worse for me.

I would like to find a consultant who is knowledgable in both vision stuff and tech stuff, someone who can sit with me for a few hours and give me informed advice about changes to make. My ophthalmologist of course knows the vision stuff but is not a techie; the techies I know don't grok the vision stuff. I need to find someone who can hear "photo-sensitive" and "restricted focal distance" and "astigmatism" and the rest, understand what that means, and suggest approaches that have not occurred to me from walking the application menus and Windows control panel and Firefox extensions. Technical areas will include the gamut of Windows display settings including custom color themes, CSS overrides in Firefox, configuration of Office and (if possible) Adobe reader, and monitor settings, among things. (Bonus points if this person can make Eclipse suck less.) Once I find this person, I intend to push my employer to hire that person for a consultation. I don't expect to have to push very hard, but I also don't expect to get multiple chances on the corporate dime.

The problem is I haven't been able to find that person. My Google searches have turned up many many consultants who will help employers comply with the Americans with Disabilities Act -- they're compliance people, not usability people. (Also, most of them are about mobility issues.) And I've found folks who will build you accessible web sites (they say). This does not help. Clearly I'm going about this wrong.

So, dear brain trust, can you help me figure out how to search for help with this? And in the "hey, I might get lucky" department, do you, dear reader, know someone who could provide this service in Pittsburgh?
cellio: (don't panic)
There was a Halloween pot-luck at work today. Late last week we had a spectacular fridge purge -- things years past their expiration dates and quite a few "science experiments" and containers of green fuzzy...something. These ideas seemed like they should go together, so in a then-locked entry (to maintain the surprise) I asked for suggestions. Thanks to everybody who helped! That entry is now public.

I opted for "cottage-cheese salad way past its sell-by date" as closest to the fridge theme, though several other suggestions nicely fit a "green and/or fuzzy" theme in other ways. (I went for this one because it is clearly abnormal in its green-ness, unlike, say, gaucamole or kiwi.) You can't see it in the picture below, but I altered the sell-by date on the container from 2011 to 2001 -- turning the "1" into a "0" was the only thing I could do after failing to remove the existing ink with chemicals I had on hand. We have a rule that things in the fridge need to be labeled, so this morning I browsed our alumni wiki page to decide on a long-gone coworker to implicate. Ex-coworker, if you're out there, it was all in fun. :-)

The treatment was...evocative, so much so that for a while nobody else ate it. Eventually people got brave. Other offerings included cake with "glass shards" (made from sugar), a couple variations on fingers, a fruit salad with eyeballs, a greenish brain with red highlights (labeled as zombie food), and several comparatively-normal items. I consider it a success.

There is a post-script. A coworker pointed out that the person I implicated didn't work there in 2001. I knew that, but any food actually from 2001 would not have survived the office move in 2005. I was one of the people who prepared the fridges for that move; I know. So I had to choose among inaccuracies -- I could support a 2001 fridge deposit or a fridge deposit that could have occurred in our current location, and opted for the latter. If I'd been able to edit the date more effectively I could have done both. I don't think anybody was there in 2001, still there after the move, and gone soon after. Yes, I did over-think this. :-)

photo )
cellio: (out-of-mind)
A couple of years ago my employer earnestly announced a health fair to "help" us better manage our health, and if we would agree to supply certain data like our cholesterol numbers and BMI and other stuff to them (in aggregate only, they assured us), we would be entered into a drawing for a $50 gift card. A raffle ticket with that kind of expected value did not entice me. They did it again, raising the raffle stakes some, but I still didn't bite. (If it's for my own benefit, after all, then my annual physical should do the job, no?)

This year they announced that health-care costs are going up, but if we supply this information -- which we can get from a conveniently-scheduled health fair -- our cost will be $500 lower than it would be otherwise. I signed up. I guess we know what I am; we're just haggling over price.
cellio: (whump)
The word came down from on high at work: Office 2007 is being pushed to our machines, no opt-out. (Yes, we're slow adopters. Big companies are often like that.) We've known this for months, so since I have to customize my environment for vision reasons, I asked a coworker who already had it to give my Windows theme a spin. The result was pretty terrible, so I sought help from the IT folks. Uncharacteristically for large-company IT departments, I got routed to someone who both cares and has a clue, so he's been experimenting for a while on my behalf. He had to consult Microsoft, but he finally sent me a screen shot asking if this was acceptable. It was, so I accepted the push at a time that he'd be available to talk me through the re-configuration.

reality wasn't so straightforward )

I've had a lot of discussions with the IT guy about how to fix this. He agrees that this is unacceptable, but there seems to be no way to make Windows, Office 2007, and my accessibility settings play well together. So tomorrow morning we will restore Office 2003 (with luck the fact that I received 2007 once will keep the auto-push from coming around again), and he will begin the approval process to get me set up with a virtual machine. In which I will run Office 2007, because sometimes I'm going to need that. Using a different theme, probably, because I won't have to live in it, just visit it from time to time, so it's allowed to kind of suck. Eventually maybe we'll figure out the right juju to make things work for real, but meanwhile, I'll keep using Outlook 2003 (the Office application I use the most and really need to work) outside the VM and, as needed, Office 2007 inside it.

I don't understand the design intent of the various settings in Windows. If I had a model for what things are intended to do maybe I could find a path to a workable color theme, but I haven't been able to derive that model despite years of using Windows. This business with layered themes with the "superseded" one still having unpredictable results completely confuses me. I find myself wondering whether Microsoft employs anyone with my kind of vision problems and, if so, how I could arrange to have a conversation with that person to learn how he gets around.

cellio: (avatar)
Yesterday one of the two microwaves in the kitchen at work broke. It acquired a note taped to the front, with gradual accretions yesterday and today. Approximately, and in order:

Goes 'round and 'round but doesn't get hot
P1 major!
workaround: use other microwave
reproduced
bug [number] (was fictitious)
something might have fixed it; retest
triage: assigned to [name]
bug [number]

And lo and behold, that second bug number corresponded to an actual bug, filed against the processing engine of a package for modeling UI appliances, with the following subject: kernel-popping appliance is broken. The developer responsible for that code has already accepted it and acknowledged the priority; I can't wait to see his kernel patch.

Some days we still have that small-geeky-company feel. :-)

(Meanwhile, the ever-practical office manager ordered a new microwave.)
cellio: (Monica)
A few months ago I was talking with my ophthamologist about the difficulties of sitting at a computer all day (eye-strain headaches, which I could mitigate somewhat by doing ergonomically-bad things and getting neck/shoulder/wrist aches instead). She said that's because I need computer glasses rather than trying to use one pair of glasses for everything. I was pleasantly surprised to learn that my employer would even pay for this -- cool!

The nice thing about this is that the glasses can be focused at a more-normal distance, which means I was able to push my monitor back on my desk instead of keeping it at about 8-10". It's now at about 20", give or take. (I did have to change some font settings and some apps, like Outlook, don't respect all the settings, but that's managable. And I'm used to the software world not fully supporting the visually-impaired.) That, in turn, meant that I could finally support a second monitor -- commonly available in my company, but I could never get that much screen in visual range before. But now...

My second 22" monitor arrived yesterday. My plan had been to set it up in portrait mode (which would allow me to have more than 45 lines of text visible in an emacs buffer), but my graphics card's default driver doesn't support that. There is a newer driver, but it has other issues.

But, my computer is coming up on the end of its lease, which means I'm going to have to move off of it in a few months anyway. So, worst case I wait a few months to be able to rotate my monitor, or best case maybe I'll be allowed to switch early. Moving to a new computer is a pain in the butt, especially with all the security exemptions and stuff (to install non-standard software), so I never would have expected to find myself saying "I hope I can replace my computer soon". :-) (Holy cow, I just realized this will be computer #5 for me... maybe I can safely delete the archives from #2.)

I wonder if I can get a trackball or similar pointing device, too. Not to replace the mouse -- to augment it. This is a lot of screen to move across, and I'd like to spare my mouse hand the broad traversals. (I've never been any good at fine control with a trackball or touchpad, but if I could have both that and the mouse... I assume I can plug in two USB pointing devices and they'd both work, and that trackballs etc come USB these days. Something to check.)

random bits

Dec. 3rd, 2008 10:26 pm
cellio: (mandelbrot)
I used to occasionally have a problem with an overnight power outage killing the alarm clock and causing me to oversleep, but I've more recently realized that having a UPS or three means never having to fear that again. :-) (Fortunately, today's power outage came after we were up, not in the middle of the night, and only lasted about five minutes. I was just about ready to interrupt my morning grooming to shut down computers when the need went away.)

In the "interesting if true, and interesting anyway" department: earlier this week I learned that the folks who handle disposal of sensitive documents for my company are blind. (Well, not the truck driver.) If I understand correctly, the local blind association arranges this, as sort of an extra guarantee or something. Who'd'a thought?

Signal boost: it looks like someone's testing stolen credit-card numbers on a large scale. Check your statement for microtransactions; they're testing the cards with ~20-cent transactions to verify that they're good before hammering them. Link from [livejournal.com profile] jducoeur.

A few days ago my copy of I Remember the Future by [livejournal.com profile] mabfan arrived. Yay! I'll have some nice reading for Shabbat.

Oldest LOLcat? Link from [livejournal.com profile] siderea.

My doctor confirmed that I should be taking calcium supplements now to (with luck) fend off problems later. Where can I find calcium tablets that are sized for, y'know, normal people and not horses? Most bottles in stores don't even include pictures on the label, so it's hit or miss. The oblong ones I have are scored for cutting widthwise, but I need them to be narrower, not necessarily shorter, and my attempts to do that have all ended badly. What do other women of a certain age do?

a story

Sep. 18th, 2008 11:32 pm
cellio: (erik)
A conversation with a coworker today prompted a memory that I realized I never actually wrote about.

A few years ago, my cat Erik had to have surgery, which had complicated after-care -- feedings were on a 6-hour cycle while some drugs were on an 8-hour one, both inflexible. I work full-time. Clearly this wasn't going to work.

We had just moved into new office space and parts of it were not complete. Specifically, we have a shower that was still missing some of its plumbing, so not usable as a shower. My manager arranged for me to be able to use that room for a week, stashing Erik in there and just going in when I needed to do stuff to him. This was neither a secret nor widely-known; people who saw me walk into the building would have seen the carrier, but it's not like there was an announcement. (Though a couple people who knew about it made visits to the room too.) I put a sign on the door saying "please don't open; find me if this is a problem" and signed it.

My company was, at the time, in its first year of having been acquired. Large companies are not always as casual as the small companies they buy. We had, fairly recently, had a manager from the mothership transfer to us, perhaps to help steer us in the right direction in the larger world.

I only heard about this incident some weeks after it happened: this manager and one of our software developers were walking down the hall past this room when Erik meowed. The manager stopped, looked at the door, and said "you have a cat in there". The developer looked at the sign, said "must be Monica's", and continued walking, having given this fact all the attention he felt it deserved. Apparently the look on the manager's face was special.

At the time the manager had no reason to know who I was. Now that he does, I infer that he's forgotten all about the cat in the office. Or, if he hasn't, he has declined to bring it up. :-)
cellio: (moon)
Dear Pittsburgh water authority: could you arrange for me to have more than a trickle of water by tomorrow morning when I'm going to want to take a shower? Thanks. (A water main broke in Oakland this afternoon -- about ten hours ago, so I would have thought we'd have water pressure by now. I wonder if they're having trouble finding the shut-off valves again.)

I got my torah-reading assignment for the high holy days today. I'm reading on the second day of Rosh Hashana. The Reform movement reads the Akeidah on the first day, while traditional congregations read it on the second day. So what do we read on the second day? Creation, because Rosh Hashana is the birthday of the world. I like that. I'm reading the first three days of creation. If I can learn the high-holy-day trope in time I'll do that (it's pretty and I'd like to do it); if I can't, I can fall back to regular trope and maybe I can use that knowledge again in a few weeks for Simchat Torah. Either way works. And I can be certain that I won't have any trouble finding the beginning of the portion. :-)

Today when we studied my rabbi asked if I wanted to do something seasonal. (Sure!) So we studied the first mishna in tractate Rosh Hashana, the Rashi, and some of the gemara (more next time). He read and translated the mishna and Rashi (with occasional kibbitzing from me), and then he had me read the gemara (though he had to do a lot of the translation). That is, he had me read Aramaic without vowels. I got a lot of words wrong, but I also got a lot right; I'm starting to get the right instincts. Neat!

At work I've been trying to get some more resources for my project, and my project manager has had limited success. To my surprise, two other project managers have come to me recently to ask what I need so they can help. I'm happy for the help (especially if they can deliver), but I have the impression this isn't how it usually works. (But hey -- it's just possible I might actually get some QA! Score!)

I've been listening to the latest Ruach CD, a compilation/sampler of new Jewish music that comes out every two years. The big winner on this album for me is L'Chu N'rananah by a group called Mah Tovu. I would definitely like to hear more of their work.

Links:

Geek to geek communications, a write-up of what sounds like an interesting talk. (I'd not previously heard of either the speaker or the conference.)

Sometimes eBay is just a venue for good stories, with sales being secondary. That said, I'm impressed that she got that much -- stories do seem to sell stuff better than conventional listings. (A friend recently reported moving a piece of furniture on Craigslist by casting it as a pet-looking-for-new-home ad.)
cellio: (avatar)
Not long ago someone at my company listed his Meyers-Briggs type on his wiki page. And then someone else did, and, well, once three people do it it's a movement, so while I was on vacation someone created a page listing people by type (when known).

Of 35 people currently listed, 8 are INTJs -- seven software developers (including one of my favorite colleagues) and a hard-core designer. Yeah, these are my people. :-) According to Wikipedia, INTJs are about 2% of the general (US) population.

Granted, most of these types are being obtained by test toys found on the internet, but I don't imagine that would bias the results in a particular way, especially as people are using different tests. A few people have had more real tests in the past.

(Next-biggest group is ISTJ at 6, but that's a big group in the general population so not surprising. Ours apparently took some flack for alphabetizing the names within each section of the page; it's an ISTJ thing to do, apparently. :-) )

I just noticed something odd in the groupings. There are 16 types, grouped into four groups: NT, NF, SJ, and SP. Given the first two, I expected the other two to be ST and SF, but they're not. (That is, the first two suggested the pattern of "middle letters dominate".) I wonder what that means. (The I/E dimension gets no primary grouping at all?)

cellio: (shira)
It turns out that one of my coworkers has an MA in religious studies, used to be reasonably proficient in biblical Hebrew (with some clues about Aramaic too), and is interested in using that knowledge. Who knew?

So we're going to see if we can figure out some way to structure a one-lunch-slot-a-week session doing...something. I'm thinking that we can't go wrong by starting with straight translation; I'll bring in printouts of some narrative passages from torah (or maybe Joshua, Samuel, or Kings, but I can easily print torah), and read together. Printouts (as opposed to books) are important so we can mark up the Hebrew text to mark roots, grammar thingies, and the like.

Whee!

(So why did this person not respond to the note on my wiki page saying (in Hebrew) "if you can read this please talk to me"? Because she, like I, does not know modern conversational Hebrew.)
cellio: (tulips)
My mother-in-law's seder has some singing, but mostly in Yiddish. This year (finally) I seem to have earned enough points with the family; I asked if we could add some Hebrew songs, offering to do the work (compiling and copying), and she said (via Dani) to bring a few. Yay. I'm going to make one double-sided sheet (including sheet music for some), on the theory that there's no sense wasting paper and this way there's a choice. Tiny steps... (At this seder I enjoy spending time with the people and I dislike the haggadah. At my father-in-law's seder, the haggadah is fine but the people aren't interested in doing most of it.)

At work we're about to get some expansion space, and they just published the new seating chart. People were given the option to stay put or take their chances. One of our neighborhoods (oh, did I mention that we have designated neighborhoods? that turns out to be fun, actually) is unpopular due to the way the space is set up. Every person there save one moved out. No one moved in. So the seating chart shows Beth amidst a sea of numbered spaces. There was some talk today of renaming the neighborhood; an early proposal was something like "Beth's Fiefdom" but I suspect that the latest will stick: "Bethlehem". If it weren't so close to Pesach I'd bring her a loaf of bread. :-) ("Bethlehem" is an anglicization of "Beit Lechem", which is literally "house of bread".)

San Francisco is about to ban plastic bags from grocery stores, saying that this will cut down on 1400 tons annually sent to landfills. I wonder how they came up with that figure. Do they catalog the landfills? Are they simply assuming that all bags produced go to landfills and wouldn't otherwise? Have they considered that some of those bags are recycled and, when not available freely, will just be replaced by other plastic bags in landfills? For example, I use them when scooping out the litter box, dog owners use them for a similar purpose on walks, and I know people who use them in bathroom trash cans instead of buying small bags for that purpose. I am not (in this entry) arguing against the policy; I'm merely questioning their data analysis. How do they know how much, if any, reduction there will be in landfills?

This article on Roth IRAs (link from [livejournal.com profile] patrissimo) seems to suggest that a simple money-laundering exercise lets one bypass the restrictions on using Roth IRAs. How odd. If that's true, it would be a way for people in higher income brackets to hedge their bets, which seems counter to the intent of the Roth. (Traditional IRAs are tax-free on the way in and subject to income tax on the way out, which makes sense if you think you'll be in a lower tax bracket when you retire. If you don't trust that tax rates won't go up, though, a Roth IRA is insurance -- you pay the income tax on the way in and nothing when it comes out.)

cellio: (avatar)
My employer restricts internet access, even on the alleged "guest network" that clients can use. Our parent company (real parent, not adoptive parent) has wireless in their part of the space, but it's locked down and I've heard conflicting things about getting access. Thus far I'd been unable to get the right people to make the right settings to get on, and I wasn't sure how hard to push. (I mean, it's not like they owe us or anything.) I brought my laptop in today, figuring I'd go to a public access point sometime during the day.

This morning I just happened to walk into the building with parent-company's top dog. I took the opportunity to ask, all casual-like, whether their wireless network was open to us. He said something like "it should be; you'll need to get access", and I mentioned that my DSL was out at home and I was hoping to get my iBook on their approved list, and he perked up at "iBook" (he's a Mac snob) and, well, one thing led to another and by the time we had reached the office entrance, I was explaining that I was new to the Mac and trying to find out what all the fuss was about, and he was enthusing about "oh you must try this, and let me show you this, and...", and by the way sure he'd call $IT_GUY and get me onto their network, which he did right then and there.

The signal doesn't reach my desk, but at least now I can go to (or near) their space and get network access, without having to leave the building. Yay!

Meanwhile, Telerama's customer-support number is now redirecting callers to the collections department of their provider. Essentially, they're trying to sic their customers on their source and get us in the middle of a "he said, she said" fight about a past-due payment. (Telerama claims they were cut off with one day's notice. I don't know if that's true, but this just makes them look even more incompetent. Among things, if they had any notice at all they should have notified their customers!) Even if they don't die as a result of this, I think we need to find service elsewhere, and quickly. I wish FiOS was available in my neighborhood.

cellio: (erik)
This morning a coworker sent mail saying she brought in home-baked cookies and put them next to the cookies that were already on the kitchen table. Then a few minutes later another coworker walked past me, kitchenward, with a box. Then this afternoon the landlord sent up cupcakes. Baked goods are normative for December, but the temporal distribution needs some work. :-) (That said, also this afternoon QA sent out a message announcing their second annual "bite me" spread for the whole company on Friday. At least it wasn't today.)

Unrelated short takes:

Class tonight was very good. The ranty student has dropped out (good) and so has his wife (ungood). The new instructor did an excellent job, as I suspected he would.

A friend's vet suggested to her that for an under-eating cat, a few drops of olive oil on the food would entice the cat, add a little weight, and do no harm. Erik has had a couple fussy moments lately, so I tried this out. He loved it. Who knew?

Pachelbel Rant (video), from [livejournal.com profile] ian_gunn.

cellio: (menorah)
Thank you to everyone who responded to my laptop-versus-PDA query.

Thursday was our annual company retreat, held way the heck too far out of town. It's a nice site, but it's 40 miles from the office, and they schedule it so you're in rush-hour traffic both ways. Oh well. (Note to self: if we use this site again, bring own caffeine supply for the morning. They didn't put out pop until after lunch.)

I went late, after morning services, hitching a ride with someone else with a constraint (dropping kids off at school). I had an interesting (brief) conversation with that congregation's new rabbi after services. geeking )

Their new rabbi is on the bimah during morning services, but he doesn't lead. After the first time I asked him if I was encroaching (maybe he wanted to lead) and he said no, go ahead. Every week he has complimented me on something, so I'll take this as ongoing consent. (You don't need a rabbi to lead, of course, and it's not automatic that a rabbi would trump a layperson, but I figure it's polite to defer if that seems to be called for.)

The rabbi has an Ashkenazi pronunciation (and accent). Most of the congregation sits in the back third of the pews, so I'm not used to having a different-to-me pronunciation so close. It's improving my concentration skills. :-)

cellio: (avatar)
I never power down my machine at work; I log in on Monday morning and reboot on my way out on Friday. But I was going to be away for almost two weeks, and I know that sometimes IT departments get cranky about leaving machines on and unattended, so I did the responsible thing and shut down before leaving for Pennsic. I know, I know -- I'll never do it again.

This morning I went in, pushed the button -- and nothing happened. Hmm, I said -- is that button merely a "soft" reboot, and for this I need to do something more drastic? After a hard power cycle there was still no activity, so off I went to find an IT person. (I have no idea what happened. Minimal diagnostics implicated the motherboard.)

Our corporate overlords have a policy of not maintaining our pre-existing machines (and maybe not even their own; I can't tell). When a machine breaks, their answer is to replace it. Ok, said I, do we have a buffer -- a machine I can take now? Well no, we don't order until there's a specific need, and it takes a couple weeks. (We don't even have loaner laptops any more.)

Think about that for a moment. A 70,000-person company has a policy of idling their employees for significant periods of time. At least officially; clearly it was time to use unofficial means to solve this problem.

"Fortunately" (and I never thought I'd use that word in the context of this event), two developers just left; their last day was Friday. Clearly I should appropriate one of their machines, either temporarily (while waiting for a new machine) or permanently (forget the new box; this'll be fine). It took me a while to get everyone who might have a stake in those machines to say ok, but finally I got permission to take one.

I was not looking forward to the process of clobbering the old environment and setting up my own. Configuring a clean machine takes a couple days (at least) to get everything right; tweaking an existing machine takes longer unless you start by wiping the disk, and I no longer have access to OS disks.

But this is where Murphy blinked. Our friendly support guy (contrator, not actual overlord) -- who did me a favor he didn't have to do here -- popped my disk in as a secondary drive, but it didn't work on the first try (probably missed some jumper settings). When he opened it back up, I asked if he could swap the drives and just boot from mine. That should work, I said, modulo some device drivers, right? He said "maybe" and gave it a shot. He had the bright idea of moving the graphics and network cards at the same time (which reminded me that I had a "good" graphics card, an upgrade from the standard issue, and keeping that would be helpful). Voila -- that worked. I haven't tried to do anything with the CD drive, and I didn't notice whether it's a burner or just a reader, but that can wait. The important thing is that I don't have to re-configure everything. Instead of costing me days, this cost me hours, due largely to a contractor willing to go beyond the rules and a conveniently-timed departure.

I did send off mail to the head of our group suggesting that we really, really need to keep a spare machine or two around for such emergencies. A former co-worker limped along on a failing machine for three months before his departure because that was just easier than dealing with getting a new one. That sort of thing shouldn't be necessary. Hardware is cheap compared to developers.

A past employer got this sort of thing right. They settled on a standard hardware configuration and gave everyone removable hard drives (that is, you didn't even have to pop the case). If your machine died, you took your drive to a spare and were up and running again in 10 minutes. Smart.
cellio: (avatar-face)
Today at work I found myself wondering: if I close a bug against a component that no longer exists, should I mark it "won't fix" or "works for me"? (I opted for the latter, so that the people who get email about a three-year-old bug might at least get a smile.)

I am not allowed to access my personal email at work. (Also lots of other things, alas.) I subscribe to several technical mailing lists using my home (that is, permanent) address, but I'd like to be able to access the lists at work. So I have begun a campaign of public folders with linked email addresses that I can subscribe to lists. This was, apparently, a novel idea in my 50-year-old, 70,000-employee company -- go figure. But for once, the corporate side of the machinery worked. No, what I'm having trouble with now is the other end. Some of these lists are hosted by Yahoo; unlike with Majordomo and some others, in order to subscribe to a Yahoo list you need to either send mail from the subscribing address (which I can't do, as it's not a real account -- and forgery is surely against corporate policy even in a good cause) or create a Yahoo profile. I already have a Yahoo profile that I don't want to interfere with, so I set out to create a new one.

I tried to be honest and up-front; for "name" I entered something like "$company email forwarder" ("forwarder" is a perfectly good surname, I say), and for "date of birth" I listed the date of acquisition. This netted me a message that you must be at least two years old to have a Yahoo profile. Ok, I changed the date to the founding date of the original company (the one that got bought), at which point Yahoo told me I had to get a parent to complete the registration for me. Ok, fine -- I entered a suitably-distant date. But Yahoo, having already flagged this as a child's account, wouldn't let me change that. Fine -- I could start over. Nope -- anything I did from that point on, even in a different browser, got the "your parent needs to enter a valid credit-card number" treatment. (I guess a credit card establishes person-hood in their eyes.) Yahoo apparently logged my IP address as suspicious. (I wonder how long that'll last. Mind, I'm a little startled to find that our corporate masters allowed me to reach the account-creation page at Yahoo to begin with.) Oh well. So I sent email to the owner of the first list of interest asking for a direct subscription; we'll see if that works.

I now regularly use three different browsers at work -- Firefox for most things for the extensions, Mozilla for when I need "file:///" links to work (yes, tried the Firefox fix and it didn't), and IE for talking to certain corporate web sites. I still find it ironic that a security-conscious company requires IE -- and sometimes IE with the security settings turned all the way down.

cellio: (demons-of-stupidity)
LiveJournal is now blocked at work. It's full of porn, you know. Or not, but reason rarely enters the blockage decisions.
cellio: (don't panic)
Dear $health_insurance_provider,

I am in receipt of your letter, sent on your behalf by my employer, urging me to fill out a "health risk assessment" so that you can provide me with an "action plan for [my] health". It appears that you are proposing to make recommendations for my medications, lifestyle, diet, and, for all I know, hypothetical affinity for skydiving, all on the basis of a questionnaire.

You are, of course, aware that as a condition for acquiring your insurance services, I designated a primary-care physician who is responsible for overseeing my care and who is, you know, an actual doctor. If you care to open up your file on me, you will see that I do in fact avail myself of his services on the conventional, recommended schedule. In other words, I already have a source of sound health advice, and I do not need to augment it with a source of less-sound advice offerred absent any actual examination of me. I understand that some of your customers might not be availing themselves of their doctors' services, but perhaps your effort would be better spent encouraging them to change that instead of offering medical opinions via email.

While you do, of course, influence my doctor (through your decisions about what you will and will not cover), I think my doctor is more likely than you are to prioritize my health over your costs. So if it's all the same to you, I plan to stick with my current plan for continued good health.
cellio: (tulips)
Quote of the day: "If you ask an engineer at KFC to describe their product, he'll tell you they make deep-fried dead chicken parts. If you ask a marketing person, he'll tell you it's finger-licking good." (Anonymous marketing person, to Dani.)

Today I learned that the company I work for gives employees small gifts on (certain) anniversaries. I learned this when my manager walked up to me with a framed certificate and a catalogue of stuff from which I can choose one item. That was a surprise. On the one hand, I've never made it to five years anywhere else (nature of the industry); on the other hand, I don't think I've ever worked in a place that would have given me loot for doing so.

I think Erik's fever broke; his nose doesn't feel hot today like it did last night. His appetite is picking up (though not quite at normal levels yet).

Once a year there is a local ulpan for teaching conversational Hebrew -- five 3-hour sessions in a bit over a week. This morning I hunted down the coordinator of the program (after finding an unsatisfying web site) and signed up. (It's in early June.) She asked me what level and I said that was a good question. After I described my background she suggested a level but said it would be easy to move to a different class if we discover on the first day that it's a bad fit. (I'm mildly surprised that this conversation occurred entirely in English; I figured she'd try to talk to me in Hebrew and see what happened.) Then five minutes later she called to invite me to the last few sessions of a currently-running (weekly) class. I can do that, and then maybe we'll have a better idea of placement for the ulpan.

Tonight/tomorrow is the last day of Pesach, which, like the first, is a holiday.

bad design

Feb. 22nd, 2006 05:00 pm
cellio: (avatar)
I discovered today that our office has a race condition.

The doors from our space to the hall are connected to an alarm system. To enter through one of those doors you have to swipe a card and enter a code; to leave through one of those doors you have to push a button, which (we were told) disables the alarm for 60 seconds. 60 seconds ought to be long enough for anyone to walk the 10 feet to the door and get out, so I've been puzzled by the frequency with which the alarm goes off. We're all smart people -- are we really that bad about remembering to hit the button?

This afternoon I hit the button, saw the indicator light that said I'd connected, opened the door -- and set off the alarm. That's when I learned that closing a door resets the alarm; it's not really a 60-second window. So if I hit the button while the other door is open, and that door is closed before I walk over and open my door, the alarm goes off.

Bugger. While I don't sit right next to the alarm like some of my unfortunate coworkers, I sit close enough to hear it when it goes off. (That sucker is loud.) And I'm told there's nothing we can do about this problem. This seems like poor design; while it would come up only rarely in, say, your house with a handful of occupants, with close to 100 people and the restrooms and smoking area on the other side of those doors, there's a lot of traffic.

(Of course, we could address the problem informally, rather than with the alarm company -- but we have to be motivated. A door-cam would do it, but I don't care that much.)
cellio: (avatar)
Starting tomorrow, I will not be able to access personal email at work. Many web sites are blocked (including all known to offer email); LJ access is unknown. You should assume delays in responding to, or even seeing, email, interesting web sites, national news... If you have my cell-phone number, you can use that to reach me if it's time-sensitive. If you think you should have my cell-phone number and you don't, send me email (which will, err, be delayed, so don't wait until you need it).
cellio: (don't panic)
Sometimes I am too optimistic when it comes to other drivers. I left work at 6 tonight, expecting to go home (not quite four miles away), feed the cats, take care of a few other things, and then drive over to my synagogue (a mile away) for a 7:00 meeting. Heh. Right. It took more than half an hour to go the first mile. The roads in question weren't icy, just wet. I should have known better, I guess.

My bathroom scale isn't accurate enough to weigh Erik, but it feels like his ribs are getting less prominent. He's still bony and underweight, but I think he's gaining. I hope so. We have an appointment with the vet on Monday where I'll find out. (On average he's been eating 7-8oz of canned food per day. More on the weekends and sometimes less on weekdays, because it works better in small doses every few hours.)

I've been at my synagogue for something every day for the last week. We just interviewed a candidate for a rabbinical position, which is a big part of that. That's been an educational process for me.

In a few weeks our comapny's network configuration will change in major ways. One change is that we'll be using an Exchange server for mail instead of our current IMAP server. (No, we don't get a vote on this.) So all of us who have been using other mailers have to move to Outlook, and we're being smart and doing that part of it before the server change. It'll be fine in the end, but I keep feeling like I've just moved five years' worth of mail and now I can't find anything. (I had to move all of my saved mail onto the server so I could then download it into Outlook, as no direct translation path existed.) On the bright side, the tech-support person the company sent to get everyone configured was one of the most fun I've worked with. I'm pretty sure she's a Unix user when her employer isn't looking; she definitely groks geeks.

Seen in a locked entry: "You know you're living in 2006 when... you pull into your own driveway and use your cell phone to see if anyone is home to help you carry in your groceries." Guilty. :-) Hey, calls between our phones are free...

A lab report that's more honest than most (link from [livejournal.com profile] ian_gunn).

The Slow Crash argues that civilization will fall not with a bang but with a whisper (link from [livejournal.com profile] brokengoose). I'm reminded of one episode of the short-lived Dilbert TV show where there was some sort of economic crash and the very next day everything looked like a scene out of the middle ages. It was a nice spoof.

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